Care Tech Dashboard
A SaaS Dashboard that is a user friendly medical record platform provided for physicians and patients
ROLES
TIMELINE
TOOLS
TEAM
Competative Analysis
Ideation
Prototyping
User-testing
February - March 2024
Figma
Miro
Self Project
OVERVIEW
Problem
The medical health care system requires to handle hundreds of patients weekly. The data systems implemented in their daily technology are outdated and are difficult to navigate through on a hectic schedule while juggling multiple tasks. There needs to be a reliable tool clinics can use to increase efficiency in this environment.
Goal
Create a platform that helps medical professionals expedite their workflows of handeling cluttered information and and find their patient data easily. This will allow better service for doctors and patients while decreasing stress levels for optimal medical experience.
USER RESEARCH
I scavenged through available data sets on health care practices to gain a deeper understanding on how the system works. It was valuable to learn more about the different sectors of health care. I also did supplemental research on the demand for digtal health techology.
Research Insights:
- Digital health platforms are in demand for record keeping and analyzing health data
- Target patient demographic is elderly 50 - 60s
- The top categories diagnosed are cancer, mental ortho/musculoskeletol cases
Priorities to Fix:
- Making a more effecient layout to filling out patient information such as vitals and check-ups
- Creating more visuals that aid with what information is given
- Finding a balance of tools that help medical professionals and patients
Competative Analysis
From these interests, I compared different electronic medical record platforms that are commonly used. I ranked their common features, usability and toolkit to find which aspects are crucial to implement in my designs.
Persona
I created two user personas that represent who would use this product and to understand the background they are coming from to gain more insights on the thought process of the user for this platform.
Empathy Map
User Flow
I used Miro to map out the decision process medical professionals would go through while using this dashboard. I also created a flow for patients who have different information they need to access.
DESIGN
Sketches
Mid-Fidelity Wire Frames
Style Guide
Final Designs
USER TESTING
Feedback
Using the high fidelity wireframe, I asked 5 people to try exploring the dashboard and complete tasks such as adding an electronic medical record as a professional and filling out a bill claim as a patient.
- I received feedback for how to improve the billing layout to be easily readable for patients with increased contrast and labels
- For visibility and clarity, I added labels to certain icons that need more context to reduce confusion
- Also, it would be benefical to have a resources tab that patients could use to learn more information about their diagnosis
REFLECTION
What I Learned
- I grew my skill set with thinking outside the box with gathering third party data and building dashboards with medical data sets that were related to the problem
- Compiiling and comparing different platforms helped me learned more abou the sectors of health care and what they prioritze to give the best service as possible
- Learning how to think from different perspectives as both a doctor and patient was a challenging yet interesting activity
Something to Improve On
- I would like to furthery my research skills by reaching out to users in the field such as interviewing Med students, Nurses and Hospital Admin to gain more perspectives
- Designing for a wide range of uses from different age ranges and implementing more universal designs
Moving Forward
- I would like to implement the suggestions with the resource tab from the feedback session and add more flows
- In the future, adding a report dashboard with more data visualizations for Hospital Admin to use for insight
Featured Works
